When Stephen and James first worked together 20 to 25 years ago as actuarial trainees, they were in simpler times. They had the benefit of being able to get involved in the full spectrum of actuarial work, and engage with colleagues right across a broad group of stakeholders. This helped build solid foundations of ‘how insurance works’, which they carry with them to this day.

As pricing has become more complex and more reliant on technology and automation, there is a danger that our people could become too specialised and lose sight of the bigger picture. Arguably, the impacts of this have been seen in recent market results.

Now Stephen and James are working together again. They share an ambition: a best-in-class pricing function combining the advantages of technology and advanced analytical capabilities with the art of deep understanding of how insurance works.

Stephen and James will discuss how to design an effective operating model that helps to unleash the talent in your pricing teams, making reference to real world examples.

Target audience and assumed knowledge level: Assumes basic awareness of personal lines pricing practices, but is expected to resonate across all levels of actuarial practice.

Speaker and company:

Stephen Cox, WTW
James Hillon, Allianz