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Mental health in insurance: Where are we as an industry and how can we improve?

The IFoA Mental Health working party look back over their week of blogs and podcasts considering all aspects of the relationship between mental health and life insurance. The expert panel spans adviser, underwriter and actuarial experience and they explore triggers for purchasing insurance relating to mental health, the various routes to insurance and how these may be more suited to different people depending on their conditions and preferences, the products and processes involved in purchasing these as well as what claims and support are available to policyholders and how to access them. The working party have also been considering what examples there are of best practice in the industry currently as well as what we can do to keep improving our products, practices and processes in this area.

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