March 2020 was the last in-person professional skills session we presented.  Since then we have seen major changes to where and how actuaries work and consequently changes in how we interact with our customers, clients and colleagues.

There have been new challenges of isolation, communication, company loyalty, conflicts and many others.

Many of these changes will continue to some extent going forward as many of us adapt to a hybrid working environment.

Throughout all this it is imperative we remain professional in all we do.

What additional aspects do we need to consider to achieve this?  How can the IFoA’s Regulatory approach support members in their endeavours to provide the best service to the users of actuarial work?

This will be a lively interactive session led by Malcolm Slee, Chair of the IFoA’s Professional Skills Sub-committee and an IFoA Regulatory Solicitor, where we consider these issues with the aid of a video case study and other material. 

Speakers:

Malcolm Slee, Chair of the IFoA’s Professional Skills Sub-committee

Emma Gilpin, IFoA