: "What should (reserving/ pricing/ capital) actuaries do different in light of Covid (to BSRCH). And a practical guide on how to do it" How to see and assess the process: Open system thinking Insurance factory analogy Engineering analogy Control charts How to work out what is most important for you: Go through Company Business Model and ask questions Group answers into common themes Prioritise themes and items within them on expected importance/ impact Strategies for exploiting the identified opportunities (your deficiencies!) Looking for data that informs on the changes Could use ideas from Tim Harford https://timharford.com/books/adapt/, which I find useful

GIRO 2020